Refund policy

Please carefully check the size and weight of the product before placing your order.

If you are dissatisfied with your purchase, please inform us within 3 days of receiving the item.

Exchanges are limited to one occurrence, and when processing a refund, shipping costs and a 20% restocking fee will be deducted from the amount paid.

All items must be returned in new, unused condition and in their original packaging. In the case of a return or exchange, shipping costs and insurance will be the responsibility of the buyer. The item must be returned to us within a maximum of 14 days.

Please notify us before sending any jewelry you wish to return.

Please understand that it may take up to 10 days to process an exchange or return after we receive the product. Refunds will only be issued after the return process is completed, and no refunds will be provided during the delivery.

Thank you.